OV Jungle mobile application · card game
Last updated: September 5, 2026
This policy describes how the mobile application OV Jungle processes your personal data. It supplements the terms of use. For any questions, see the support.
The controller of your personal data is OV, a sole proprietorship registered in France, reachable from the "Support" section of the App's Settings.
For any question about your data or to exercise your rights, use the "Support" section of the App's Settings.
Account data: your username, your nickname and your password (stored only in encrypted/hashed form, never in plain text). No email address is collected.
Apple ID: if you use "Sign in with Apple" or link your account, we keep the technical identifier provided by Apple, an opaque code, specific to our App, that cannot identify you elsewhere.
Game data: your OV Coins balance, the history of your coin transactions, your game results and your ranking.
Social data: your friends list, the friend requests you send or receive, and the players you have blocked or muted.
Preferences and presence: the avatar you pick from the catalogue offered by the App, your profile visibility, your notification settings, and the date of your last activity, used solely to tell your friends whether you are online or in a game. Visibility and presence sharing can be turned off from your profile.
Notifications: if you allow them, a notification token specific to your device, used solely to deliver your friends' invitations.
Messaging and chat: the content of the messages you send, whether private messages to your friends, group messages, messages exchanged in multiplayer game rooms (before and during a game) or messages posted in the public channel, along with the sender, the recipient or the group concerned and the date sent. These messages are not end-to-end encrypted: an automatic filter blocks objectionable content, and we may access them to handle a report or a dispute.
Support messages: the content of the messages you send us from the "Support" section, together with the nickname used at the time of sending.
Reports: when you report a player, we keep the reason you selected, any comment you write, the reported player's nickname and your own. This information is used solely to review the report and to protect players.
Connection: a session token that keeps you signed in. Your IP address is used temporarily, in memory, to limit abusive attempts; it is not stored in our database.
Technical and advertising data: through third-party services (Google AdMob, Apple), device and advertising identifiers, technical data (device type, operating system) and an approximate location inferred from your IP address may be collected to display ads and validate in-app purchases. The App never requests access to your location: no precise geolocation data is collected.
The App uses Google AdMob to display rewarded ads: videos you choose to watch in exchange for OV Coins. No ad is displayed without action on your part.
With your consent, these ads may be personalized: Google and its advertising partners may then use your advertising identifier (IDFA), technical data from your device and an approximate location inferred from your IP address to select and measure ads. If you refuse, non-personalized ads are shown to you instead. Your rewards are credited in both cases.
On iOS, a tracking authorization (App Tracking Transparency) is requested; you can change it at any time in the iOS settings (Privacy & Security › Tracking). You can also revisit your advertising consent from "Ad privacy" in the App's Settings.
The processing carried out by Google and its partners is governed by their own privacy policies (policies.google.com/privacy). The list of advertising partners is available from the consent form.
Your data may be shared with: Google and its advertising partners (AdMob network), Apple (processing of in-app purchases) and our host (OVHcloud, France) which hosts the App's servers.
We do not sell your personal data.
Some providers (Google, Apple) may process data outside the European Union, notably in the United States. These transfers are governed by appropriate safeguards (European Commission standard contractual clauses, applicable data protection frameworks).
Your account data is kept for as long as your account exists. When you delete your account, it is erased from our servers: username, nickname, password, Apple identifier, OV Coins balance and history, game results, friends list, requests, blocks and mutes, avatar, preferences, last-activity date, notification token, your private and group conversations, your in-game chat and the groups you created. Data processed by third-party services (Google, Apple) is retained according to their own policies.
A few technical items remain, but NONE can identify you or reconstruct your account: an irreversible fingerprint of the Apple ID that received the welcome bonus, so that it cannot be claimed more than once; the transaction identifiers provided by Apple and Google for an in-app purchase or a rewarded ad, detached from any account, so that the same receipt cannot be credited twice; and finally the messages you sent us from the "Support" section and the reports, kept without your nickname, for the safety of players. Everything else, including your in-game chat, is erased.
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, object to and port your data.
You can delete your account and your data at any time, directly from the App, with the sole exception of the items described in article 7. To exercise your other rights, use the "Support" section of the App's Settings.
You also have the right to lodge a complaint with the CNIL (the French data protection authority, www.cnil.fr).
We implement appropriate security measures: passwords are stored hashed (bcrypt algorithm) and are never accessible in plain text; exchanges between the App and our servers are encrypted (HTTPS/TLS).
The App is not intended for children under 13 and we do not knowingly collect data about them.
This privacy policy may be updated. The applicable version is the one displayed in the App. We invite you to review it regularly.
This Privacy Policy was originally drafted in French. This English version is provided for convenience only; in the event of any discrepancy between the two versions, the French version prevails.